A Guide to Choosing the Right Aged Care Home

13/01/2025

Selecting the best aged care facility for yourself or a loved one can feel overwhelming, but focusing on key criteria can simplify the process. As a trusted provider with extensive experience in residential aged care across Australia, we understand the complexities involved and working out what matters most. Here are some considerations to keep in mind to help you make an informed decision.

Food and Nutrition

Good nutrition is essential for health and wellbeing. When visiting facilities, enquire about:

  • Meal quality, variety, and special dietary options
  • Dining experiences (communal or private options)
  • Resident involvement in meal planning.

Social and Recreational Activities

Engaging activities contribute to mental and physical health. Check for:

  • A calendar of social, cultural, and physical activities
  • Tailored programs for individual interests
  • Opportunities for community engagement.

Culture and Community

The right facility should feel welcoming and inclusive. Consider:

  • Cultural diversity among staff and residents
  • Opportunities for celebrating cultural traditions
  • Language support if needed.

Medical and Allied Health Care

Ensure the facility offers:

  • On-site medical support and regular health check-ups
  • Access to allied health professionals like physiotherapists and occupational therapists
  • Specialised care for conditions like dementia.

Staffing and Support

Staff quality is critical in aged care. Look for:

  • Staff-to-resident ratios that ensure attentive care
  • Ongoing staff training and development programs
  • Friendly, compassionate interactions between staff and residents.

Cost Transparency

Facilities should provide clear, upfront information about costs and offer financial guidance if needed. Understand the financial aspects, including:

  • Basic daily fees and means-tested care fees
  • Refundable accommodation deposits (RADs)
  • Additional service fees. 

Location and Accessibility

Proximity to family and friends can improve the resident’s quality of life. Consider facilities near public transport or in familiar areas for easier visitation.

Emotional and Spiritual Support

A holistic approach to care includes emotional and spiritual wellbeing. Look for facilities that provide:

  • Pastoral care or spiritual services
  • Spaces for reflection and worship
  • Emotional support programs.

Why These Factors Matter

The right aged care facility is more than a place to live—it’s a community that fosters health, connection, and dignity. By evaluating these aspects, you’ll find a facility that meets both practical and emotional needs.

Additional Considerations

Check My Aged Care Ratings

Australia’s My Aged Care system provides star ratings for aged care facilities based on performance in areas like care quality, staffing, and resident feedback. Use the Find a Provider tool to compare facilities and ensure transparency.

My Aged Care Star ratings reflect the quality and compliance of aged care providers, helping you make confident decisions. Learn more on the My Aged Care page.

Check the Accreditation Status

The Aged Care Quality and Safety Commission Reports assess accreditation and identify unmet standards. Visit their website to access detailed reviews.

Let Us Help You Decide

As a provider with 17 homes across Australia, and more in the works, Infinite Care offers exceptional care, personalised services, and welcoming environments. Contact us today to explore our facilities and find the perfect fit for your family.

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