Jo first started her Infinite journey under our predecessors, Bonney Health, back at the end of the last century – good old 1999 – where she worked as a PCW at the Klemzig facility.
Jo was asked to complete 12 months as an RN before possibility moving into the Care Coordinator role after this time. Jo remembers being heavily mentored by her manager during those 12 months learning her responsibilities, conducting clinical assessments and applying critical thinking. Through that same year Jo continued to do courses, and study anything clinical she could access. The company were very supportive in this.
After those 12 months were complete Jo was offered the Care Coordinator role, and worked closely with the Care Manager for the next four years. Jo was then asked to take on more responsibility – the Care Manager cut back her own hours and on those days she was off, Jo worked the dual role of CC and CM. Throughout that time she also stepped in for the Facility Manager whenever she was away.
Infinite Care purchased Bonney Health in 2016 and Jo was asked at that time by the Regional Manager if she was interested in becoming a Facility Manager at one of the smaller sites Infinite Care had acquired. Jo agreed and undertook an in-house managerial course with several other staff members. She was offered the FM role at Churchill Retreat six years ago and Jo says she still feels well supported and loves where she is. She has no plans to go anywhere until she is ready to retire – and we are happy to hear it!
Jo’s positive personal mentoring experience has inspired her to offer the same to her team members and she is sure to let her staff know when she sees potential in them, and often gives them advice on what steps they should take to realise that career advancement potential. It gives her great pleasure seeing those staff members relishing in increased responsibility, and flourishing as they grow within the team.
Thank you Jo for your unwavering loyalty to your residents, their families, your staff, and to Infinite Care.
