Testimonials

“We would like to express our sincere thanks from the whole family for taking wonderful care of Mum. We are so appreciative for the level of care and kindness shown to her during her stay over the past 14 months.”

“I cannot even begin to express what a fantastic concert we all got to experience last night. Being my first Christmas here at Klemzig, I did not know what to expect, it was really well organised and so much fun. I really like how everyone got involved, seeing the staff participating and involving us residents to sing too was such a pleasure and fun night, thank you everyone who organised and worked so hard to make it a perfect night.”

“Since introducing the birds in the MSU courtyard, a resident who previously would just sit in his chair over by the lounge area unless coming to the table for meals, has started engaging with the budgies every morning by going out and talking to them. He has spoken about doing this several times now as he used to keep birds when he was younger.”

What a great team lifestyle are. They make everything so amazing for us. The decorating for Christmas is just beautiful and takes me back to my childhood. What an amazing team they are. They are so full of love and understanding. What a great place to be here at Infinite Care Ipswich.”

“The staff were absolutely sensational with mum’s transition / admission last night. Edge Hill Orchards care home is beautiful and exudes professionalism. Mum was so happy and loved all the nursing staff, she was overwhelmed. She loves being and working with nursing staff as she herself nursed all her life. I cannot close before mentioning the high professionalism of the duty nurse Princy and the girls working with her were just beautiful to us all through the transition. Myself, Tracy, and our partners were extremely impressed. Many thanks again to Fiona and the initial assistance from Diane which was nothing short of outstanding.”

“I would like to take this opportunity on behalf of all Stanley’s family to thank you all for your support and care of our Father. Dad told us he made the right decision by coming to Edmonton Gardens and he was being taken good care of. You all made him feel very welcome and we know he had the best care possible considering his circumstances. Also thank you Steve for the beautiful send off your staff gave him (Guard of Honor). I watched the video and was very touched at the respect shown to him. I have not seen this done in any hospital/aged care place before. It meant a lot to us.”

“Thank you to Amanda and her team for looking after my parents. My dad has changed his whole attitude since I was their 2 weeks ago. They were both getting off the bus this morning and I witnessed my dad smiling and giving staff a kiss and cuddle. Huge change. So, thank you for what you do.”

“Thank you for getting mum involved in the activities. Even though she may not participate much, she is out of her room socialising. I just really wanted to say thank you.”

“The flower garden outside my window in the MSU looks wonderful. It’s really nice that I have a beautiful view in my room now. They’ve done a really good job. I love it.”

“I just wanted to thank you for a lovely ‘Guard of Honour’ for my dad, thank you for all you have done.”

“One of the Engagement and Wellbeing staff came to my room after lunch and gave me hand massage while chatting. I appreciate this contact as I am blind and mostly prefer spending time in my room. It was really nice; they were very attentive, and it really helped me relax.”

“I really enjoyed playing word search with one of the Wellbeing and Engagement staff. I don’t participate in many group activities, so it means a lot to me when someone spends time with me alone. We also had a chat while playing and I find I am more relaxed during conversation when there’s not a big group of people present.”

“Thank you to the Lifestyle Team for the lovely Memorial Service. Thank you to all the staff for your care of Ray. We could tell he was well loved by everyone.”

“Thank you for a beautiful memorial service. I really appreciate all the care you gave my wife Betty and wanted to thank all the staff. “

“I can’t fault it here, smiley faces back, activities of all variety and just pleasantly surprised at my idea of a home being mistaken! We’re glad we found it, if we had to go into one which was hard but being in one like here has softened the blow.”

“That laughing circle the other day I reckon did me good, I thought we’d all be stubborn guts to join in but everyone did. Bet you could hear it from reception! Felt mad doing it, but I walked away in a real good mood”