Testimonials

“I would like to take the opportunity to thank the beautiful caring people who have helped Graham and shown me great kindness over the past two years. Their care, dedication and kindness have meant everything to me. I am so grateful that Graham is being cared for in a beautiful place with exceptionally kind carers.”

“Today I was visited by a lifestyle staff member for a 1:1 session. We started off with some pub quizzes and a cup of tea. I enjoyed the quizzes, and I learnt new facts. My 1:1 session gave me a sense of belonging and inclusion.”

“I had such a wonderful time on the shopping trip! It was great to get out of the home and see all the new things in the shops. I enjoyed picking out a few treats for myself and chatting with the staff and other people. I am truly delighted shopping for new clothes. It reminded me of when I used to shop before living in the nursing home. I felt more independent, and it was therapeutic to shop. Thank you for organising such a lovely outing.”

“One of our beautiful residents complimented the kitchen staff for cooking wonderful dishes every day. She is speechless about the variety of dishes that are being served. She is extremely grateful for being at Cleveland and being looked after so well.”

“I was in another home before here, but my daughter took me out and brought me here. You’re apprehensive but I love it, a new lease of life. Everyone’s been so lovely, and it’s raised the bar for aged care.”

“We would like to express our sincere thanks from the whole family for taking wonderful care of Mum. We are so appreciative for the level of care and kindness shown to her during her stay over the past 14 months.”

“I cannot even begin to express what a fantastic concert we all got to experience last night. Being my first Christmas here at Klemzig, I did not know what to expect, it was really well organised and so much fun. I really like how everyone got involved, seeing the staff participating and involving us residents to sing too was such a pleasure and fun night, thank you everyone who organised and worked so hard to make it a perfect night.”

“Since introducing the birds in the MSU courtyard, a resident who previously would just sit in his chair over by the lounge area unless coming to the table for meals, has started engaging with the budgies every morning by going out and talking to them. He has spoken about doing this several times now as he used to keep birds when he was younger.”