“Would love to commend the team at Tweed for all the support and care they provided to the residents during the cyclone. Sure, we lost power, could not watch TV, but we had warm tasty meals, lots of care from the staff, clean places to sit and lots of hugs and reassurance. My favourite part was when Timmy, our fun-loving cleaner, decided to play the guitar and entertain us. Thanks for all the team, head office, agency staff and our own staff. It was busy and not perfect, but we survived and had a few laughs.”