Testimonials

“Thank you to the management team for providing the staff with lucky dips throughout the Easter weekend, it was fun opening up the egg and seeing what surprise was inside. I also enjoyed the Easter Bunny going around giving everyone an Easter chocolate egg, it was great weekend overall. “

“Jean M. shared that she enjoyed her Respite stay with us greatly, Jean shared that she will now have to go on a diet as she overindulged on the amazing food that was served during her stay. Jean also shared her appreciation for the whole team, noting that everyone was beautiful and kind to her.”

“We had a group of children visit from the nearby kindergarten for a book reading. It was great seeing the children engaged in the book and also chat with them after the reading. I am so grateful that we are being cared for here. I always look forward to the activities the staff plan for us here, but there’s something special about being in the presence of children. Their kindergarten is close to our home, so we always wave to them when we go on walks, and we even visited them over there. They are a joy to be around.”

“My father has been a resident here for over 2 years. I have always been impressed with the high standard of nursing and personal care that he receives. The staff are responsive, and communication is consistent and appropriate. The facilities are well cared for and always feel welcoming. Any concerns are immediately addressed.”

“Thank you to the lifestyle staff for always taking the time to do meaningful 1:1 visits with me. Even though I’m not always able to join the group activities, you still make the effort to check in and spend time with me. It means so much to feel included and cared for, and I truly appreciate everything you do. Thank you for making me feel seen and valued.”

“Thank you to the staff for the care and support you give each day. You’ve made me feel that my family is still close to me, even when they’re not physically here. With your help and assistance, I can call them anytime and talk to them, which brings me so much comfort and joy. Your assistance, patience, and kindness truly mean a lot. I’m so grateful for everything you do to keep us connected and cared for.”

“Food, staff, and my ability to have freedom to do my own activities of enjoyment is a wonderful thing to me.”

“It was such a lovely surprise to be catered for with a waffle, ice cream and maple syrup for a ladies afternoon tea 26/03. I have not had such a waffle!  Thank you to our wonderful Lifestyle staff.  The best thing about living here at Mt Lofty is the atmosphere and how reassuring it is to be treated so well. I moved into Mt Lofty to recuperate when I was unwell for a short time, I loved it that much that I decided to stay. I have no regrets with the move and happy with my decision.”