“The lunch table setting was wonderful today. They set up lovely white tablecloths and table runners along with flowers. It made me feel like I was in a fancy restaurant. It really makes a difference to the eating experience. After lunch the staff asked us how we felt about the new arrangements and if we would like to keep it like that in the future. I am glad that my opinions and wishes are valued and taken into account. It makes the whole dining room look and feel different and I hope they keep it going.”