Testimonials

Lyn, Daughter, Mt Lofty

South East Queensland

I live 130 km away, and I haven’t been to visit for a few months… I am so thrilled that I can see Mum’s face, and that she sees mine.

After we video called on Mother’s Day, Mum phoned me to ask – how did we do that?? Does it cost a lot? Who paid for it? I said no it didn’t cost much, and that Infinite Care paid for it. Mum was blown away and loved that she was able to see her granddaughter as well.

I feel that Mum feels a little closer to her loved ones as we talk together, and the vision is an extra excitement.

I very much like the fact that I can see Mum, and see that she is looking well. The smile on her face was very reassuring of her physical and mental wellbeing. I think she is also reassured to see our faces and know that we are healthy and happy too.

I was very surprised, as Mum would never be able to use this technology by herself. And I would definitely love to use this service after social distancing finishes, due to the many kms I live away from Toowoomba.

My heart is very grateful of the efforts and time given of Jaimee and the Mt Lofty team for providing this extra special service, which adds quality of life for my Mum. That is important to me. She must always feel she is not far away from family, or just a “phone call away”.

 

 

More Testimonials

Rita, Family Member, Mt Lofty
“I would like to take the opportunity to thank the beautiful caring people who have helped Graham and shown me great kindness over the past two years. Their care, dedication and kindness have meant everything to me. I am so grateful that Graham is being cared for in a beautiful place with exceptionally kind carers.”
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Resident, Rose Court
South Australia
“Today I was visited by a lifestyle staff member for a 1:1 session. We started off with some pub quizzes and a cup of tea. I enjoyed the quizzes, and I learnt new facts. My 1:1 session gave me a sense of belonging and inclusion.”
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Resident, Rose Court
South Australia
“I had such a wonderful time on the shopping trip! It was great to get out of the home and see all the new things in the shops. I enjoyed picking out a few treats for myself and chatting with the staff and other people. I am truly delighted shopping for new clothes. It reminded me of when I used to shop before living in the nursing home. I felt more independent, and it was therapeutic to shop. Thank you for organising such a lovely outing.”
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Krishna, Staff, Cleveland
South East Queensland
“One of our beautiful residents complimented the kitchen staff for cooking wonderful dishes every day. She is speechless about the variety of dishes that are being served. She is extremely grateful for being at Cleveland and being looked after so well.”
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Resident, Edge Hill Orchards
North Queensland
“I was in another home before here, but my daughter took me out and brought me here. You’re apprehensive but I love it, a new lease of life. Everyone’s been so lovely, and it’s raised the bar for aged care.”
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Susan, Family Member, Klemzig
South Australia
“We would like to express our sincere thanks from the whole family for taking wonderful care of Mum. We are so appreciative for the level of care and kindness shown to her during her stay over the past 14 months.”
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Marie, Resident, Klemzig
South Australia
“I cannot even begin to express what a fantastic concert we all got to experience last night. Being my first Christmas here at Klemzig, I did not know what to expect, it was really well organised and so much fun. I really like how everyone got involved, seeing the staff participating and involving us residents to sing too was such a pleasure and fun night, thank you everyone who organised and worked so hard to make it a perfect night.”
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Janette, Staff, Christies Beach
South Australia
“Since introducing the birds in the MSU courtyard, a resident who previously would just sit in his chair over by the lounge area unless coming to the table for meals, has started engaging with the budgies every morning by going out and talking to them. He has spoken about doing this several times now as he used to keep birds when he was younger.”
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