I would like to commend Caravonica Waters for implementing the video conferencing service. I have utilised this service to contact my father Pat Whop on a weekly bases since the service was provided. Dad is unable to set up such technology due to declined dexterity in his hands, so the service has been outstanding to enable him to contact interstate family visually. The visual aid is important for stimulation increasing dads wellbeing on many levels, including culturally. Liam, your Connection Coordinator, has shown outstanding patience and kindness throughout the process and importantly has ensured dad is positioned comfortably during the meetings.
I sincerely hope this service continues as an ongoing method to connect and lift the spirits of residents including my dad Pat Whop.