“I had such a wonderful time on the shopping trip! It was great to get out of the home and see all the new things in the shops. I enjoyed picking out a few treats for myself and chatting with the staff and other people. I am truly delighted shopping for new clothes. It reminded me of when I used to shop before living in the nursing home. I felt more independent, and it was therapeutic to shop. Thank you for organising such a lovely outing.”