My beautiful mum was in South Haven for 5 years. We had ups and downs with the facility and management over the time but the majority of the staff who cared for my mum were beautiful people who cared for her with love and compassion! I am so blessed to have met them as they were my heart, ears, eyes and arms when I could not be there. The facility itself is ‘tired’ but I think this is being addressed. The continual changes in management over the years have not helped, nor Covid! However the staff managed the Covid situation very effectively! To the nursing staff, lifestyle staff care managers and the Director – thank you for your love and care❤️