The Australian aged care sector is undergoing a major transformation with the introduction of strengthened Aged Care Quality Standards, coming into effect 1 July 2025.
Here’s a look at the seven new standards designed to enhance aged care services across the country.
Standard 1: The Person
This standard ensures that residents are treated with dignity, respect, and personal choice. As an aged care provider, we must honour each resident’s preferences, cultural backgrounds, and decisions, empowering them to take control of their care and maintain a sense of independence.
Standard 2: The Organisation
Aged care providers must be able to demonstrate strong leadership and accountability. This includes maintaining high standards of care, implementing effective management systems, and a clear commitment to continuously improving services.
Standard 3: Care and Services
All aspects of care must be safe, effective, and tailored to the individual resident. Aged care providers are expected to meet both clinical and personal care needs while supporting residents’ overall health and wellbeing as we take a holistic approach to care.
Standard 4: The Environment
Aged care homes will be held to a higher standard and must offer safe, clean, and comfortable surroundings. Creating a homely atmosphere that promotes independence and enhances quality of life is as important as the care that is provided.
Standard 5: Clinical Care
Care may only be delivered by professionals with appropriate qualifications. This is a commitment to prioritising the safety of residents through consistency in care and a commitment to achieving positive health outcomes through evidence-based practices.
Standard 6: Food and Nutrition
Meals need to be not only nutritious, but enjoyable. Aged care providers must ensure meals look and taste good, whilst also being culturally appropriate, making mealtimes pleasant and inclusive.
Standard 7: The Resident Community
Aged care providers must be committed to fostering a sense of belonging and encouraging social engagement within their homes. Staff must help residents build relationships and take part in meaningful activities.
Why These Changes Matter
These new standards prioritise a resident-centred approach to care and operations that focuses on the experience of the individual. By focusing on dignity, personalisation, and continuous improvement, these reforms aim to create a more inclusive, and individualised aged care system. Aged care providers are expected to adopt these standards to ensure better outcomes for all residents, their families and loved ones.
Stay informed about the upcoming changes to the industry. For more details, visit agedcarequality.gov.au.
