CONTACT US / FEEDBACK
We’re all ears
At Infinite Care we love a compliment like anyone else, but more importantly we want to know what we need to improve on – and that means we also want your suggestions and your complaints. Because feedback is vital to our improvement process, and we are all ears!
Compliments
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Feedback
Is there something you would like us to improve or change? Please leave us your detailed feedback so we can address your complaint or suggestion.
Alternatively, you can email [email protected].
Complaints
Want to understand our complaint management system? We have a detailed explanation of how we prioritise complaints and what you can expect in response to your complaint.
If after raising your complaint or concerns with Infinite Care, you feel your feedback has not been addressed, you can seek assistance from Aged Care Quality and Safety Commission agedcarequality.gov.au or 1800 951 822.
