Testimonials

“On behalf of resident. I would give staff a 10/10, food and service are amazing. Only here on respite and wouldn’t alter a thing about Knoxfield.”

“I recently visited Knox Aged Care and had a really positive experience. The tour was excellent, clear, informative, and gave me a great understanding of how the home operates and the care provided. Every staff member I encountered was engaged, friendly, and took the time to greet me, which immediately created a welcoming atmosphere. What stood out most was seeing the residents so happy and at ease, smiling, chatting, and genuinely connecting with one another. There was a lovely sense of community throughout the home. The food also looked and smelt amazing, which added to the overall impression that a lot of thought and care goes into daily life here. Knox is a place that truly feels warm, vibrant, and well run.”

“We recently visited Infinite Care Knoxfield while exploring aged care options for a family member and were really impressed. It’s a beautiful home with a calm, welcoming atmosphere. The staff were kind, attentive, and took the time to make us feel comfortable. It genuinely feels like a place where loved ones would be well cared for. There was great coffee, food, and beautiful views. It feels like a place that truly considers both residents and their families.”

“Visited this facility whilst looking for a suitable placement for my mother-in-law. What a delightful place. Great grounds, facilities and the staff were lovely to deal with. Thank you!”

“Beautiful home, food is amazing. Infinite is in a different league compared to other homes we visited.”

“A friend of mine recently moved into Infinite Care Knoxfield, and I’ll be honest, I wasn’t entirely on board when I first heard about it. I had certain ideas in my head about what it would be like, and I couldn’t have been more wrong. This place is nothing like what you’d expect. From the moment you walk in, it feels more like a holiday retreat than aged care. In fact, I’ve caught myself half-jokingly wondering how I can become a resident too, it genuinely feels like a retiree’s dream. The facilities are impressive. There’s a theatre complete with a popcorn machine that takes me straight back to my younger days, a small but well-equipped gym, a hairdresser, GP consulting rooms, and soon pathology services, all conveniently located in the main entry area. Every staff member I’ve encountered has been friendly, caring, and accommodating, nothing ever seems like too much trouble. I’ve visited many friends in aged care over the years, but nowhere else has ever made me think about selling up and moving in myself. I don’t know who the CEO is, but I’d like to say thank you for finally creating a place where older people can truly feel at home and enjoy it. Keep up the great work, and keep an eye on that community garden… I’ll be back with big plans.”

“I couldn’t be happier with the care my mother is receiving here. The facility is excellent and the staff are fantastic. My mum especially loves seeing Dee; she says Dee’s smile and laughter always lift her spirits. A huge thank you to the whole team for the wonderful work you do!”

“Honestly, Infinite at Hahndorf is a truly amazing place, with friendly staff members who make the residents & their families feel at ease & are eager to help with everything they can. My dad wasn’t 100% about going into care again as he has dementia but as soon as he joined their family he actually smiled & was excited to start making new friends which helped me & my mum feel stoked that we choose for this to be his new home.”

“This aged care facility provides exceptional care. The staff are kind, patient and genuinely care about the wellbeing of residents. Activities are well planned, meals are nutritious, and the facilities is always clean and organised. ❤️”

“I originally wanted to move my Dad closer to me but his level of care has been wonderful. He is now bedridden and the staff are so kind. He said he is really happy and wishes he’d come here earlier.”

“Residential care wasn’t on our radar, until my husband’s condition took a sudden turn for the worst. No longer able to care for him at home, I found myself scrambling for a suitable placement. After his protracted hospital stay, Edge Hill Orchard Gardens was a beacon of light and hope: appealing surrounds, well maintained facilities, an abundance of services and engaging activities and welcoming staff. The transition to residential care is not always easy, but from day one I have been supported through each step and my husband has received excellent care tailored to his needs. As his loved ones, we have felt included, not only in decision making, but also as part of the Edge Hill Orchard Gardens family. I congratulate the all staff for the culture of genuine concern, caring and friendliness they have developed and the enthusiasm with which they undertake their respective roles.”

“I feel truly blessed to have been given the chance to move and living into Edge Hill Orchards. I now have a safe place to sleep, nourishing meals and nursing, office staffs and care staffs genuinely care for me. The staff treat me with dignity and respect, and the sense of community make me feel like I belong again. I am deeply grateful for my life with Edge Hill Orchards.”

“We recently moved my Mother In-Law into Chamberlain Gardens Aged Care, into the garden suite room. The process from start to finish has been amazing. The initial contact was from James, who has communicated with me, and made himself very available for any questions I had. It’s already stressful enough needing to go through this process, but to have someone like James & Sommer explain everything in a welcoming tone, that really helps with reassuring that we made the right decision. The facility is amazing, the care team are amazing, everyone is always so happy and cheerful. The garden grounds are beautiful. We knew on first tour that this place was the one. We accepted within an hour and cancelled our next tours with other facilities. My Mother In-law has adjusted very well, and the layout of the room makes it feel somewhat similar to the unit shes had to move from. We are very happy with our decision. Big thanks to the team at Chamberlain Gardens Aged Care at Wyoming. Huge thanks to James for helping the process run that much smoother.”

“My overall experience with Chamberlain Gardens has been very positive. Most of the early concerns were addressed quickly, and the support I’ve received has been consistently reassuring. James, in particular, has been exceptional—proactive, prompt, and genuinely committed to making sure everything runs smoothly. He is always available, even after hours, and never hesitates to assist or follow up on any questions. His reliability and willingness to help have made a noticeable difference in our experience. There are no major issues, though like many aged care facilities, having additional staff available would enhance things even further. Overall, I’m very satisfied with the level of care and support being provided.”

“After a lot of distress and worry about our mother, James and the staff at Chamberlain Gardens were fantastic in transitioning and helping our mother settling into her new home. She was not happy at first, but with the reassurance and care, she has settled down in a matter of days. We could not be happier.”

“After inspecting quite a few nursing homes, choosing the right place for my dad was incredibly important to us. From the very beginning, Chamberlain Gardens stood out. James was our initial point of contact and he truly went above and beyond to help us secure a placement quickly. He stayed in constant communication, guided us through the process, and helped arrange an initial two-week respite stay for my dad at very short notice. His support made a stressful time so much easier. My dad has Alzheimer’s and, unfortunately, had a very difficult experience in hospital prior to moving. He was understandably unsettled at first, so the transition was a process. However, thanks to the amazing treatment and the genuine care shown by all the nursing staff, he began improving from day one. The kindness, patience, and compassion they show is outstanding. He has improved every single day since moving in and now absolutely loves it there. The staff truly go above and beyond — nothing is ever too much trouble, not just for the residents but for families as well. Thank you, Chamberlain Gardens. We definitely made the right choice.”