Southhaven Aged Care Facility

Southhaven is a 141-bed high care facility nestled in peaceful bushland in Padstow Heights, on the banks of Salt Pan Creek, New South Wales. The picturesque natural setting provides a quiet and safe living environment, with panoramic tranquil water views from most bedrooms and common areas.

Infinite Care’s Southhaven aged care facility offers a range of features to ensure you’re comfortable and taken care of. This aged care facility offers spacious single bedrooms, most with private ensuites. The environment is homely, with cozy and inviting common areas ideal for relaxation or visiting with friends and families. A highlight of the home is the popular Ernie’s Cafe where residents enjoy coffee catch ups and fresh and tasty treats.

Infinite Care have a long history of delivering quality care and offering a warm and personal level of care where you can be assured that your needs matter to us. It is all about you and our care and service offers quality clinical outcomes and a welcoming environment where people matter!

Homely Accommodation and Living Spaces

Southhaven offers a comfortable environment for residents with single and companion bedrooms featuring inspired soft furnishings and a calming and welcoming colour scheme. Great care has been taken to ensure that each room feels warm and comfortable and meets all the requirements of a modern aged care facility within a friendly, relaxed and homely atmosphere.

Common sitting areas are bright, friendly and well equipped with comfortable seating options, LCD TV screens and Foxtel.

Respite and Palliative Care Options

Southhaven provides short and long stay options for those requiring respite care and a calming and peaceful area for palliative care.

Private Rooms

Southhaven offers several spacious private single bedrooms boasting large windows overlooking gardens and lawn area.

Extensive Social, Lifestyle and Wellbeing Options

The home features a well-stocked and mobile library, and an extensive schedule of activities and bus trips which are coordinated by our Lifestyle and Wellbeing team every day. With a full range of exercise classes, music, singing, concerts, cultural days and happy hour, our team work hard to ensure residents’ days are pleasurable. If there is something that interests you that isn’t in the program, the team will do their best to create it for you – we’re all about making sure your needs are met in your home.

Landscaped Grounds and Tranquil Areas

With expansive private and secure landscaped grounds, Southhaven also features several outdoor entertaining options including a BBQ area for social interactions for friends and family, and several private corners of the garden where residents can spend time alone to connect with nature.  The beautiful gardens feature walkways designed around hedges, a pergola and raised garden beds for the green of thumb.

Beauty and Technology Options

With a hairdressing salon on-site you can always look and feel your best. Wi-fi access is available throughout the home and we offer a range of additional technology services and options to suit all levels of technology and communication requirements.

Full Linen Service

We have a dedicated housekeeping team to take care of all your linen and personal clothing requirements. With this on-site service you can be assured that all your laundry needs are taken care of.

Fresh Meals Prepared On-Site

Our Chef-led kitchen team freshly prepare all meals on site and work to ensure that specific dietary requirements are considered (in consultation with a dietitian). The meals and seasonal menus are crafted on good home style cooking, to cater for your tastes and needs.

Quality Clinical Care

Our hard-working team of nursing and care staff are committed to providing a high level of clinical care to Southhaven residents. They are supported by an extensive team of Padstow Heights Allied Health professionals that can meet the needs of a full range of care requirements. 

Our Southhaven Team

Everyone in our Southhaven team understands that this is your home and works hard to make the environment as friendly, relaxed and happy for you as possible. In accordance with our vision and values we only employ people who truly believe it is a privilege to care for the elderly and enhance their daily experience.

Spiritual Care

We provide a holistic care experience by focusing on our residents’ emotional, social, and spiritual happiness. Our Spiritual Care Program brings an added dimension to our care and nurtures the spiritual well-being of our residents.

Make Southhaven Your New Home

Deciding on the right residential care service can be a stressful decision for all in the family and we work hard to help relieve that stress.

Be assured that our team incorporates our vision and values daily and understands this is our residents home and they work hard to ensure the environment is as friendly, relaxed and happy as possible.

We’d love you to come and make Southhaven your new home! To take the next step visit our admissions page to fill out the application form.

To view Southhaven for yourself please call our friendly admission team on 1800 INF IN8 (1800 463 468) or email [email protected].

Bron, Family Member, Southhaven
New South Wales
I had no faith in any of the changes because of the past. In the first week, I received a phone call from a lady named Babari-Oli to introduce herself. We had a friendly chat, and I pretty much cried and said, “You’re the 8th manager that we have had to deal with, and I don’t know what your plans are, but I’m worried.” All she did was listen and said to me, “I’m here for good, and I don’t know tomorrow; hear me out today. I’m here to look after my staff and residents in my care.” Within two weeks, I could see some changes coming. Babari hired a lot of talented people within the month. I could breathe daily knowing that my loved one is in good hands. The whole culture of the place has improved. She has put all her energy into making sure that everyone listens to our concerns and rectifies them right away. She was available anytime of the day and night to listen to me. She was even there on the weekends when I saw my family and had time to chat and share her plans for the place. I am now looking back so grateful to have Babari to the end of my loved one’s journey. My few words will never be enough to thank her commitment to this place. She will always be in my prayers. I always understood the challenges aged care faces in difficult times. At the same time, now I realise how much a committed person like Babari brings changes and peace of mind to all of us. I have always prayed about the well-being of Southaven, and even though I don’t have anyone there, I will continue to pray for everyone. I hope Infinite Care will retain people like her for years to come. Babari, please accept my heartfelt thank you to you and your staff.    
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Wendy, Family Member, Southhaven
New South Wales
My beautiful mum was in South Haven for 5 years. We had ups and downs with the facility and management over the time but the majority of the staff who cared for my mum were beautiful people who cared for her with love and compassion! I am so blessed to have met them as they were my heart, ears, eyes and arms when I could not be there. The facility itself is ‘tired’ but I think this is being addressed. The continual changes in management over the years have not helped, nor Covid! However the staff managed the Covid situation very effectively! To the nursing staff, lifestyle staff care managers and the Director – thank you for your love and care❤️  
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Anita, Staff, Southhaven
New South Wales
This is my first job in Australia as a carer, I was looking for work for more than 4 months, with struggle, finally my manager Babari, must have seen something good on me. I am thanking her every day for the opportunity to work in this nice company and with good team. I came from Japan and working here made me think why I did not come here first. Southhaven is beautiful place, good management team and lovely residents. I have been here now 2 months, I love my work and love residents. Everybody is professional, good sense of family and caring atmosphere. Thankyou Infinite.  
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